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Troubleshooting
Symptom Possible cause Remedy
Can’t turn on the DVD
player?
The power cord is not connected.
Connect the power cord to a suitable wall outlet
(page 26).
External interference is affecting the DVD
player’s digital circuitry.
Turn off the DVD player, wait five seconds, then try
turning it on again. If that fails, disconnect the
power cord from the wall outlet, wait ten seconds,
reconnect it, then try turning it on again.
The DVD player turns
itself off when it’s not
being used?
The Auto power off function will turn the DVD
player off automatically after 20 minutes of
inactivity.
The Auto power off function can be turned on or off
as required (page 54).
No picture?
The wrong input source is selected on your TV.
On your TV, select the input to which the DVD
player is connected.
The video cable is not connected properly. Check the video cable and correct as necessary.
The PAL Output Setting is set wrong for your
TV.
Change the PAL Output Setting to suit your TV
(page 47).
The SCART Output Setting is set wrong for
your TV.
Make sure your TV supports the selected video
output format (page 48).
No HDMI Video Output?
The HDMI Output Setting is set to Off. Try pressing the [HDMI] button on the front panel
repeatedly to switch the HDMI OUT on, and then
pressing the [RESOLUTION] button repeatedly to
get picture (page 43).
Your TV doesn’t support HDMI Resolution
settings of 720p and 1080i.
The connected component doesn’t support
HDCP.
If the DVD player is connected to your AV receiver,
try connecting it directly to your TV. It will not
work if you connect to a component that doesn’t
support HDCP (page 24).
No Component Video Output?
Your TV does not support progressive scan-
ning, and the HDMI OUT is on.
While the HDMI OUT is on, the component
video output outputs progressive video.
Try pressing the [HDMI] button on the front panel
repeatedly to switch the HDMI OUT off, and then
pressing the [RESOLUTION] button repeatedly to
switch to Interlaced (page 43).
The HDMI Resolution is not set to 480p
(480p/576p).
Press the [RESOLUTION] button repeatedly to
select 480p (480p/576p) (page 43).
No S-Video or Composite Video Output?
The HDMI Resolution is not set to 480p
(480p/576p).
Try pressing the [RESOLUTION] button on the
front panel repeatedly to get picture (page 19).
No sound?
The wrong input source is selected on your
hi-fi amp or AV receiver.
On your hi-fi amp or AV receiver, select the input to
which the DVD player is connected.
The audio cable is not connected properly. Check the audio cable and correct as necessary.
Your hi-fi amp or AV receiver is turned off. Turn on your hi-fi amp or AV receiver.
Not all of the analog and digital audio outputs
work with all disc types and formats.
See page 19 for details on how the DVD player out-
puts audio from each output.