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Troubleshooting guide (continued)
Play
Remote control
Play fails to start even when [1]
(21) is pressed.
Play starts but then stops
immediately.
“NO READ”, “UN SUPPORT”,
“NO DISC” or “NO PLAY” appears
on the unit’s display.
≥Insert the disc correctly with the label facing up. (page 20)
≥This unit cannot play discs other than DVD-RAM, DVD-R, DVD-Video, Video CD, CD and MP3
disc. (page 10)
≥The disc is dirty. Clean it. (page 69)
≥The disc may be badly scratched. (page 69)
≥You inserted a blank DVD-RAM or DVD-R.
No response when buttons
pressed.
≥If “ ” appears on the television,
the operation is prohibited by the unit or disc.
≥If the unit is not operating at all, press [ , TIMER] (12) to switch the unit to standby, then press
[,TIMER] (12) again to turn the unit on. The unit may not be operating correctly due to
lightning, static electricity, or some other external factor.
≥The Child Lock function is activated. (page 54)
A title or chapter doesn’t play
when it is selected.
≥Some titles and chapters on DVD-Video are not played when you have changed the ratings
level. (page 62)
Picture distorted during search. ≥Some distortion is normal.
Alternative soundtrack and
subtitles cannot be selected.
≥The languages are not recorded on the disc.
≥You may have to use the disc’s menus to select languages.
Soundtrack/subtitle language not
the one selected with the SETUP
menus.
≥The language is not recorded on the disc. (page 59)
No subtitles. ≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. (page 51)
Angle cannot be changed. ≥This function depends on software availability. Angles can only be changed during scenes where
different angles are recorded (“ ” appears on the display).
You have forgotten your ratings
password.
≥Return the unit's settings to the initial state (factory setting).
With the tray open, keep pressing [:/6] and [5/9] (45) on the main unit
simultaneously for 5 or more seconds.
The remote control doesn’t work.
≥The unit is on standby to make a timer recording (“ ” on the unit’s display is on). (page 32)
≥[DVD, TV] (15) is not switched to “DVD”.
Switch to “DVD” when operating this unit. (page 8)
≥The remote control code is wrong.
Change to the correct code. (page 63)
≥The batteries are depleted. Replace them with new ones. (page 8)
≥Point the remote control at the remote control sensor on the main unit. (page 8)
≥Remove obstacles from between the remote control and main unit.
≥The Child Lock function is activated. (page 54)
Cannot operate the television. ≥The remote control code is wrong.
Change to the correct code. Some televisions cannot be operated even if you change the code.
(page 9)
≥[DVD, TV] (15) is not switched to “TV”.
Switch to “TV” when operating the television. (page 9)