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Symptom Remedy
Wireless LAN connection fails or
wireless connection is poor.
• Check the installation location of the TV and wireless router (access point). Signal quality may be affected for the following reasons.
– Interference of other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
– There are floors or walls between the wireless router and TV.
– If the problems continue even after checking the above, try making a wired LAN connection.
Cannot use the wireless
connection.
• Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them.
• Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the
unit, before trying to access network features such as Net TV.
Cannot use Netix feature. • Netix is available only in the United States and Canada.
• Check if the network connection is properly made.
• Visit http://www.netflix.com/HowItWorks on your PC and become a Netix member.
Cannot add movies or TV
episodes to the Instant Queue.
• Visit www.netflix.com on your PC.
Even though the speed of the
Internet connection improves
during playback, the picture
quality of Netix streaming
movie does not improve.
• The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading.
Cannot use VUDU feature. • VUDU is available only in the United States.
• Check if the network connection is properly made.
Cannot rent or buy movies / TV
episodes on VUDU.
• You need to activate the VUDU account. For detailed information, please visit the service providers website at
http://www.vudu.com/product_overview.html
• Log into your account at http://my.vudu.com and check your payment information.
The picture quality of streaming
movie (Netix, Film Fresh or
VUDU) is poor.
• Check the speed of your Internet connection. You need speeds of at least 8 Mbps to this player for high quality uninterrupted
playback.
Streaming movie (Netix,
Film Fresh or VUDU) often
stops or starts buffering during
playback.
• Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality
and speed are very important for Internet video playback.
Cannot connect to the network
while my PC is connected to the
network.
• Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting
at the same time.
Folder or les stored on DLNA
home media server are not
displayed in the le list or cannot
be played back.
• Check the setting on your home media server. (Refer to the user manual of the home media server.)
• Check the network connection and settings.
Cannot use Film Fresh feature. • Film Fresh is available only in the United States.
• Check if the network connection is properly made.
• Visit http://filmfresh.roxionow.com/ (Film Fresh) on your PC and create an account.
Cannot use Pandora feature. • Check if the network connection is properly made.
• Pandora is available only in the United States.
• You must create a Pandora account and activate this unit. ActivatingPandora
➠
p.22
The audio of Internet radio
station interrupted.
• vTuner server, station or the Internet connection is busy. The bit rate of the station is high.
Cannot play back Internet radio. • Check if the network connection is properly made.
• Check the rewall setting of the modem or router.
• For some stations, playback is not available on this unit.
The quality of the Internet radio
audio is poor or noise occurs
during playback of Internet
station.
• The bit rate of the station is low.
Cannot get into the
PC's screen even the
Philips Wireless MediaConnect is
launched.
• The start up screen (PHILIPS logo with spinning circle) keep displaying until the unit found the PC that is running
Philips Wireless MediaConnect.
• Make sure if the network connection is connected properly.
• Check if your PC runs Philips Wireless MediaConnect.
• Make sure your TV and PC are connected on the same network.
I have a 1.8GHz CPU but
MediaConnect does not work
on my PC.
• For smooth operation of your PC while Philips Wireless MediaConnect is running you need a mainstream dual core processor from
Intel
®
or AMD.
Intel
®
: Core™2 Duo or Core™ i3/5/7 @ 1.8GHz or higher.
AMD : Athlon™ II X2, Turion™ II Dual-Core or Phenom™ X2 @ 2GHz or higher.
Note
• The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a xed point of blue, green or red.
This is not to be considered a defect in the LCD screen.
• Some functions are not available in specic modes, but this is not a malfunction. Read the description in this User Manual for more details on correct operations.