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46 TROUBLESHOOTING
13 Troubleshooting
Please be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of the receiver,please consult the relevant section of
this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a
customer service adviser.
The display on the front panel does
not light up.
No sound or picture but the front
panel left-hand side LED is lit in red.
No sound or picture but the front
panel right-hand side LED is lit in
green or orange.
Poor picture
The remote control does not
operate your receiver.
The remote control does not
operate your receiver and the
front panel LEDs are lit
respectively in red and green.
The display appears frozen and the
remote control does not operate
your receiver
On-scr
een displa
y working but
ther
e is no r
eception.
Faulty power supply
Receiver in Stand-by
Poor SCART connections
Receiver in TV mode
Poor signal
Dish pointed incorrectly
Incorrect dish pointing
A recording is running and your
receiver is locked on the channel
you are recording.
Poor reception/signal.
No power fed to LNB.
Check that the power cord is correctly
connected. Disconnect this cord and
reconnect it to ensure it is in place.
Check that the power is available
at the wall socket.
Press the Stand-by button.
Adjust the dish pointing.Check the signal
level from the Antenna Setup menu.
Check the connections at the LNB
and between the LNB and the
receiver, or adjust the dish.
Press <TV/STB> on the remote
control once or twice.
Check the SCART connections.
Adjust the dish pointing.
Make sure the receiver is on.
Make sure you are pointing the
remote control at the receiver
front panel.
Check the batteries in your
remote control.
Press successively <TIMER> then
<0> to recover full control of your
receiver.
Press the Stand-by button on the
receiver front panel for at least 5
seconds.Your Preferences will not be
lost. Release the button and wait for
a stable front display indication (i.e.
either the right LED is lit red,
indicating stand-b
y mode, or the left
LED is lit in gr
een or orange f
or
TV
or radio mode respectively).You can
then continue with normal operation.
Check the installation and the
antenna positioning.
Check the cable between the LNB
and the receiver.
Symptom Cause Remedy
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