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Troubleshooting
Solution
– Check if the AC power cord is properly
connected.
– Check if the TV is switched on.
– Check the video connection.
– Sometimes a small amount of picture distortion
may appear.This is not a malfunction.
– Connect DVD/VCR directly to the TV.
– Make sure the disc is compatible with the
DVD/VCR.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
– Use a DIGITAL AUDIO OUT jack when outputting
the DTS audio.
– Check that the SCART cable is connected to the
correct device (See Connecting to a TV)
– Check the disc for fingerprints/scratches and clean
with a soft cloth wiping from centre edge.
– This may happen when you use the disc recorded in
the non-seamless manner.This is not a malfunction.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– Reset the unit by switching the player off,then on
again.
– Aim the remote control directly at the sensor on
the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
– To completely reset the player,unplug the AC cord
from the AC outlet for 5-10 seconds.
– Operations may not be permitted by the disc.
Refer to the instructions of the disc.
– Use a commonly available cleaning CD/DVD to
clean the lens before sending the DVD/VCR for
repair.
Problem
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
No audio at digital output
No DTS audio at analog output
No sound and picture
Picture freezes momentarily during
playback
Disc can’t be played
No return to start-up screen when
disc is removed
The player does not respond to the
remote control
Buttons do not work or player stops
responding
Player does not respond to some
operating commands during playback.
DVD/VCR cannot read CDs/DVDs
WARNING
Under no circumstances should you try to repair the system yourself,as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs,first check the points listed below before taking the system for repair.