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Using the GUIDE Plus+® electronic program guide
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49
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as the program number). When you next
switch the recorder into standby the GUIDE
Plus+ system will complete the Host
Channel setup.
You can reset the Host Channel settings at
any time back to the default setting of
automatic. Please be aware that resetting
the Host Channel will erase all TV listings
data.
GUIDE Plus+ FAQ and
troubleshooting
This FAQ covers only a few questions. For a
complete list please consult the GUIDE
Plus+ website at:
www.europe.guideplus.com
FAQ
• When I tried setting up my external
receiver I could not get any of the
attempts to work, what should I do?
A: There could be several reasons why
your external receiver could not be
controlled.
– The connections could be wrong. Make
sure that the G-LINK cable is connected
to the G-LINK connector on the recorder
and the IR blaster is in front of the
external receiver, pointing towards the
IR receiver of your external receiver. See
Connecting to a cable box, satellite
receiver or digital terrestrial receiver
on
page 18.
– The code that is listed under your
brand could be wrong. Please try other
codes for your brand under satellite,
cable or terrestrial. Go to the Setup Area
and choose one of the three options
(cable, satellite or terrestrial) that you
have not already tried. Follow the on-
screen prompts to make sure that the
GUIDE Plus+ system can change
channels on your external receiver. If it
does not work, repeat the process,
choosing different reception and
external receiver combinations until you
have tried all the codes for your brand of
receiver that are already in the GUIDE
Plus+ system. If it still does not work,
see below on how to receive new codes
overnight.
– The unit has not yet received new
codes. The nightly data downloads
frequently include new codes for
controlling external receivers. Please
tune your external receiver to your local
host channel and leave it on overnight.
Switch this recorder into standby. The
next morning, please perform the GUIDE
Plus+ setup again to see if your external
receiver can now be controlled.
– The external receiver that you use is
currently not supported. If, after leaving
your external receiver on overnight, and
doing the Reception and External
Receiver Setup again, it still does not
respond, please call Customer Support
to report your brand and model.
• My external receiver was successfully
setup. However I have found that when
the GUIDE Plus+ system has to change
to a channel with a 3-digit program
number in the external receiver's preset, it
does not work. It looks like the GUIDE
Plus+ system can only send two digits.
With the number of channels
increasing, the number of digits has
increased as well. While older boxes use
only 2 digits, newer boxes require up to 4.
It is possible that you selected an older
code for your brand during set-up.
Please access the Setup Area, select
External Receiver and repeat the setup
for your brand (Note: Every time you see
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