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Chapter 5 59
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
• If using an S-Video connection, component video and composite video, remember to also connect
the component’s L and R AUDIO OUT jacks to the TV’s L and R INPUT jacks.
• Make sure the correct Audio Processor mode (Mono or Stereo and Expanded) is selected.
• Check the Maximum and Initial Volume settings in the Special Features menu.
Channel search finds few channels
• The cable connected to the CABLE and/or ANTENNA INPUT jack might be loose.
•Your off-air antenna might be getting a weak signal. Move it higher or get a bigger antenna.
• If you have cables connected to the CABLE and ANTENNA jacks, try swapping the cables. Cable
needs to be connected to the CABLE INPUT; off-air antenna needs to be connected to the
ANTENNA INPUT.
• If you have a cable box, you can’t connect it to the ANTENNA jack. Connect it to the CABLE
INPUT or a Video Input jack.
• Select all the options in the Channel Search menu, and retry channel search.
Can’t select certain channel
• May be blocked or not approved in the Parental Controls menu.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press
the TV/VCR or INPUT button on your VCR).
•You usually can’t change channels when a menu is on the screen (press the CLEAR button).
Noisy stereo reception
• May be a weak station. Use Audio menu to choose Mono sound.
No picture, no sound but TV is on
• The channel might be blank — change channels.
• If you’re watching your VCR and it’s connected with coaxial cable to the CABLE/ANTENNA jack,
tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of
your VCR). Also check to make sure the TV/VCR button on the VCR is in the correct mode (press
the TV/VCR or INPUT button on your VCR).
• If a channel doesn’t exist and you tune to scrambled QAM channel, Unusable Signal appears.
Sound okay, picture poor
• Check antenna and video connections. Make sure all of the cables are firmly connected to the
jacks and they’re not damaged.
•Try adjusting sharpness function to improve weak signals. Go to page 44 for more instructions.
•Press the FORMAT button repeatedly to view the picture in different video formats. Analog
channels may look better when you use the Normal video format (the video format appears on
the right side of the channel banner).
Black box appears on the screen
• Closed-captioning might be on. Check the Caption Display control panel in the Preferences menu.
Go to page 53 for more instructions.
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