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60 Chapter 5
Video and audio are out of sync
• If your TV is connected to an audio/video (A/V) receiver or home theatre system via the DIGITAL
AUDIO OUTPUT jack, read the following information.
If you’ve connected a component to your A/V receiver, such as a DVD player or satellite receiver,
you may experience a slight delay between the audio heard and the video seen. This occurs
because the digital audio is sent directly to the speakers while the video must be processed inside
the TV before it is displayed.
• If the component has Component Video (Y, Pb, Pr) jacks, connect these jacks to the TV’s
Y, Pb, Pr jacks to minimize the discrepancy. This works best if the component supports
Progressive Scan technology.
• If necessary, you can connect the component directly to the TV using L/R audio jacks and
bypassing the A/V receiver or you can program an audio delay in the A/V receiver so the audio
and video match up (not all audio equipment has the ability to program delays). Check the audio/
video Receiver’s manual.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure
there is a clear path.
• Maybe the remote isn’t aimed directly at the component that you’re trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so the remote controls the TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the
remote. (Note, if you remove the batteries, you may have to reprogram the remote to operate
other components.)
•You might need to reset the remote: remove batteries and press the number 1 button for at least
60 seconds. Release the 1 button, replace the batteries, and if necessary, program the remote
again.
Problems with V-Chip/Parental Controls
The rating limits don’t work
•You must lock the settings. Go to the Main Menu (press MENU on your remote), select Parental
Controls, select Lock TV.
I don’t remember my password and I want to unlock the TV
• If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/
OK on the television and VOL down on the remote for 3 seconds. Nothing appears on the screen,
Parental Controls simply unlock and you can re-enter a password via Lock TV.
The V-Chip won’t let me watch a program even though it’s not rated as
violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set
V-Chip Unrated to View separately in order to view movies with an NR rating.
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