Filter
Top Products
! APPENDIX
English _67
Problems and Symptoms Measure
It does not backup. Fully insert the USB connector and check its connection.
Check the USB memory works fine with a PC.
Check whether it is recognized normally and shows remaining space properly.
SHR-3040 supports USB1.1 and its writing speed may be slow. Consider its
writing speed when you schedule the backup.
Check whether actual data has been recorded between the start and end time.
Alarm and Relay do not operate normally. Check whether the ALARM is set to Disabled. ALARM is not recognized if it is set
to Disabled.
Check whether the cable connections are proper and operate again.
Check whether the external devices are normal, and replace if required.
PTZ does not operate normally. Check whether the PTZ controls are supported by the device. Check if the power
satisfies specified power requirements.
Connect RS-485 (+) and (-) cables to RS-485 port properly.
Set proper protocol, ID and baud rate both on the Camera and DVR.
Check connecting cables and replace if required.
Mouse does not operate. Check whether the mouse is properly connected to the DVR, and operate again.
Replace the mouse with a new PS/2 type mouse, and check its operation.
Using PS/2 gender for USB mouse may not work properly with the DVR. (Mouse
Characteristics)
If disconnected while in operation, mouse is not recognized properly.
(Same as in PC environment – case of PS/2 type mouse)
Check the mouse operation on a mouse pad of less reflective.
If the mouse’s sensitivity is too low, cursor movement may not be natural.
No AUDIO output signal. Check audio output after setting the AUDIO output to the correct channel in
AUDIO SETUP.
Check the camera by replacing it with another one; replace if required.
Connect to RCA Video Out properly.
Check whether the Audio I/O volume is set too low; adjust the volume at your
preference.
Check whether the speakers are powered properly before turning on.
Remote control does not operate. Avoid other radio devices since the remote control may have frequency
interference.
Check whether there is single remote control.
Replace the batteries of remote control and try again.
Gently wipe the remote control’s forehead and DVR’s remote reception using a
dry cloth and check operation.
If the remote control works, then the DVR’s remote reception part is out of order.
If the remote control does not work, replace the remote control.
No TCP/IP connection is established. Check and properly connect the network cable between the PC and DVR.
(Check network cable separately.)
Use a cross-cable for direct connection to a PC, and use a direct cable for HUB /
Router connection.
Check network operation, cable condition, and assembly of the DVR’s network
board.
Check whether the network is configured to allow accesses.
Check IP address, port number and password are properly entered.
Enter the DVR’s password when accessing.
Check whether the cables are okay using a PC and replace it if required.
02489A_SHR-3040_ENG.indb 67 2009-11-10 오후 2:14:46