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MOON Calypso DVD Transport / Player
Service and Warranty
(U.S.A and Canada only)
Please take the time to complete and mail the warranty card supplied with your MOON Calypso DVD
Transport/Player. This card is necessary to activate your full warranty, as well as allowing you to receive
information on new products and services. Alternatively, you may visit our website www.simaudio.com and go
to the “warranty registration” section where you can register on-line.
If you experience a problem with your Calypso, contact your dealer first. Most often, problems are merely minor
oversights that are easily solved, and this will save you both the time and the cost of shipping the Calypso back
to us. If your dealer is not able to diagnose the problem, please feel free to contact our service department. If
required, service must be performed by a Simaudio Ltd. authorized center such as your national distributor. In
order to prevent any damage during transport, the Calypso must be packed with all of its original internal
materials and shipped in the original box. Please keep your box and shipping materials.
MOON Calypso DVD Transport/Players are guaranteed against defective materials and workmanship for a
period of TWO (2) years, parts and labor, to the original owner, with the exception of the DVD drive mechanism.
The Philips DVD drive is guaranteed for ONE (1) year, parts and labor to the original owner. Upon receiving your
registration card (either by mail or via our on-line warranty registration), this warranty is immediately upgraded
to FIVE (5) years, parts and labor, with the exception of the Philips DVD drive which is guaranteed for one (1)
year, parts and labor. Additionally, your Calypso must be purchased from an authorized MOON dealer to qualify
for warranties. These warranties are voided in the case of accident, or if the unit was tampered with, somewhere
other than at an authorized Simaudio service center. This warranty is valid only in Canada and USA. In other
countries, the warranty conditions are defined and limited only by the local/national distributor.
Simaudio Ltd. limits its liability to the repair or replacement of the MOON Calypso DVD Transport / Player.
Simaudio Ltd. cannot be held responsible for any damages caused to any other equipment, whatever the
circumstances and/or causes arising thereof.
Canada Simaudio Ltd. USA Simaudio USA
95 Chemin Du Tremblay, Unit 3 100 Walnut Street, Door 13
Boucherville (Québec) J4B 7K4 Champlain, NY 12919
Tel. (450) 449-2212
Fax (450) 449-9947
E-mail: service@simaudio.com
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