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Troubleshooting
If you have problems setting up or using the Remote Commander, first
check the batteries (page 5), then check the items below.
Remedy
• Go closer to the component. The maximum operating
distance is approximately 10 m (32.8 ft.).
• Aim the Commander directly at the component, and make
sure there are no obstructions between the Commander and
the component.
• Power on the components first, if necessary.
• Make sure you have selected the correct component.
• Check that the component has infrared remote capability. For
example, if your component didn’t come with a remote
commander, it probably isn’t capable of being controlled by a
remote commander.
• The component name in the display does not correspond to
the component in operation. Check the component assigned
to that Setting position number and the component code.
• If your visual components are connected to an audio system,
select “AMP” on your Commander to control the volume.
You can also “teach” the amplifier’s singal to the 2 +/–
buttons for each of your visual components on your
Commander.
• If you have programmed any signal on the 2 +/– button for
“TV” or “AMP” using the Learning function (page 15), that
signal will not be transmitted when you control other
components. To use “learned” signals, you need to program
the 2 +/– buttons for each component using the Learning
function.
• Set the component code correctly. If the code that is listed first
for your component doesn’t work, try all the codes for your
component in the order in which they are listed in the
supplied “Component Code Numbers”.
• Some features may not be preset. If some or all of the buttons
do not function correctly even after you have set the
component codes, then use the Learning function to program
the remote control signals for the component (page 15).
• The component may be operated with a code number that is
not listed in the “Component Code Numbers”. See “Setting
by searching” (page 11) and try setting a code number again.
• When you “teach” signals of an interactive signal exchange
system remote control unit (supplied with some of Sony’s
receivers and amplifiers) to the Commander, the response
signal of the main unit may interfere with the learning of the
Commander. In such a case, move to a place where the
signals will not reach the main unit (e.g. other rooms, etc.).
Symptom
You cannot operate the
components.
You cannot control the
volume.
You cannot operate the
components even after
setting the component
code numbers.
The Commander fails to
learn the remote control
signals.