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There is a black box on the
screen
❏ You have selected a text option in the Setup menu and no text is
available. (See page 64 to reset Setup selections.) To turn this
feature off, select Off in the Caption Vision option. If you were
trying to get closed captioning, select CC1 instead of Text 1-4.
There is no Twin Picture
or it is just static
❏ Be sure your twin picture is set to a video source/channel that has a
program airing.
❏ You may be tuned to a video input with nothing connected to it. Try
cycling through your video inputs using the TV/VIDEO button.
The right Twin Picture
window is just a black box
❏ You can display digital channels in the left Twin View window, but
not the right. Pressing while the black box is active will exit
Twin View and tune to that digital channel.
I get the same program
in both Twin View
pictures
❏ Both may be set to the same channel. Try changing channels in
either the main picture or the window picture.
❏ You may be running all your channels through a cable box. The
cable box will only unscramble one signal at a time, so you cannot
use the Twin View feature. If possible, run a direct cable to your
projection TV’s CABLE input. (This will only work if your cable
system provides an unscrambled signal.)
I cannot get anything
but TV channels in my left
or right Twin View picture
❏ Be sure the Video Input feature has not been set to Skip (see page 65).
i.LINK device is not
recognized
❏ Upon initial release of this projection TV to the market, the Sony
digital cable set-top box (DHG-M55CV) is the only i.LINK device
that is verified to be compatible with this projection TV.
❑ For more information about using i.LINK devices with the
projection TV, see “Connecting i.LINK Compatible Devices” on
pages 30 to 33, and “About i.LINK” on page 73.
Problem Possible Remedies