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Frequently Asked Questions
OTHER INFO
OTHER INFO
Warranty/ Specifications
Frequently Asked Questions
What is a “macro” button?
A “macro” is a button on the RF20 that you setup to make
a lot of things happen when you press it. For example, to
watch a DVD in most home theaters requires several
remote controls and many button presses (power up the
TV, power up the surround sound, power up the DVD
player, set the TV to the correct video input, set the
surround sound to the correct audio input and finally;
press play on the DVD player remote control).
Instead of pressing all of those buttons one at a time, the
RF20 enables you to setup one button that does all those
steps automatically with one press. For more
information on how and why you should setup macro
buttons, watch the Quick Setup DVD Program Guide or
refer to pages 26-29 in this Manual.
If the batteries run out, will I lose my settings?
No. The RF20 stores all of your settings in non-volatile
FLASH memory. You could remove the batteries for
months, replace them at your convenience, and the RF20
would still remember your settings.
Who can I call for more answers?
The Universal Remote Control Technical Support and
Customer Service staff are ready to answer any questions
you might have.
Call us at 1-914-835-4484
Monday - Friday, 9AM to 6PM (EST)
Warranty
Universal Remote Control’s Mastercontrol
TM
RF20 is
covered against any manufacturers defects or
workmanship for a period of one year from the date
of purchase if purchased from an authorized Universal
Remote Control dealer. Units purchased from online
auction sites or other unauthorized resellers have no
warranty. This warranty does not cover the
following items:
- Damage from misuse, neglect, or acts of nature
- Products that have been modified or incorporated into
other products
- Products purchased more than 12 months ago
- Units purchased from unauthorized dealers
or companies
Specifications
Learning Capability - 825 IR commands at standard
frequencies (15kHz to 100kHz)
Macro Capability - 453 Macros of up to 190 steps each
IR Range (Line of Sight via Infrared): 30-50 feet,
depending on the environment
RF Range (radio frequency): 50 to 100 feet, depending
upon the environment
RF Frequency: 418MHz
Weight: 7.1 oz. (with batteries)
Size: 8.5” x 2.5” x 1”
Batteries: Four AAA Alkaline batteries included
LCD Size: 0.88” x 1.88”