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Table of Contents
Media Server User’s Guide
13
20.1 Troubleshooting Overview ............................................................................................................347
20.2 Power, Hardware, Connections, and LEDs ...................................................................................347
20.3 NAS Starter Utility .........................................................................................................................349
20.4 NSA Login and Access .................................................................................................................350
20.4.1 Enabling Scripting of Safe ActiveX Controls ........................................................................352
20.5 I Cannot Access The NSA ............................................................................................................354
20.6 Users Cannot Access the NSA .....................................................................................................354
20.7 External USB Drives .....................................................................................................................356
20.8 Firmware .......................................................................................................................................356
20.9 File Transfer ..................................................................................................................................356
20.10 Networking ..................................................................................................................................357
20.11 Some Features’ Screens Do Not Display ....................................................................................357
20.12 Media Server Functions ..............................................................................................................358
20.13 Download Service and Broadcatching Functions ........................................................................360
20.14 Web Publishing ...........................................................................................................................361
20.15 Auto Upload ................................................................................................................................362
20.16 Package Management ................................................................................................................362
20.17 Backups ......................................................................................................................................363
20.18 Google Drive ...............................................................................................................................364
Appendix A Customer Support ........................................................................................................365
Chapter 21
Product Specifications.....................................................................................................................371
21.1 LEDs .............................................................................................................................................371
21.2 Supported Media Server Content Formats ...................................................................................372
21.3 Supported iTunes Server Content Formats ...................................................................................372
Appendix B Legal Information..........................................................................................................373
Index ..................................................................................................................................................377