118 Chapter 11
Troubleshooting
Error No.: 300 Is Displayed
Error No.: 1700/1710 Is Displayed
Error No.: 2001 Is Displayed
Cause Action
The machine is not ready. Ensure that the ON/OFF lamp on the Operation Panel is on.
If the lamp on the Operation Panel is off, turn the machine ON.
If the Alarm lamp is on, an error may have occurred in the machine. For
details on how to resolve the error, refer to “An Error Message Is
Displayed On The LCD” on page 98.
Machine is not properly connected. Ensure that the USB cable is securely connected to the computer.
z If using a switching hub or other device, disconnect the machine and
reconnect it directly to the computer and try printing again. If
successful, the problem may have been with the device.
z There could also be a problem with the cable(s). Replace the cable(s)
and try printing again.
Machine you want to use is not
selected on the [Printer] popup
menu on the [Print] dialog box.
Select your machine on the [Printer] pop-up menu on the [Print] dialog
box.
If your machine does not appear on the [Printer] pop-up menu, add the
machine following the procedures described in the Easy Setup
Instructions.
Cause Action
The ink absorber is
almost full.
Ink used for cleaning is absorbed in a ink absorber inside the machine.
Press [OK] to cancel the error so that you can continue printing. Once the
ink absorber becomes completely full, printing cannot be done until the
ink absorber is replaced.
Canon recommends that you contact a Canon service representative as
soon as possible.
Cause Action
A specified period of time has
elapsed without receiving a
response from the digital camera. /
The digital camera or digital video
camcorder connected is not
compatible with this machine.
Disconnect the camera cable and reconnect the cable.
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn ON the device or select Play mode manually
after connecting the device to the machine. Perform the necessary
operations according to the instruction manual supplied with your device.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
