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Appendix
Troubleshooting
When setting of the USB driver can not be correctly recognized, please make
the following operations.
Restoring the Device Which Could not be Used anymore
A Connect the camera to the PC using the USB cable and turn the
camera on.
B Start the device manager.
[For Windows 98]
Select [Settings] → [Control Panel] from the [Start] button. Double click on the
[System] icon in the window that opens. Select the [Device Manager] tab from
the [System Properties] dialog box.
[For Windows 2000]
Select [Settings] → [Control Panel] from the [Start] button. Double click on the
[System] icon in the window that opens. Select the [System Properties] tab from
the [Hardware] dialog box.
C Check whether the “!” mark is displayed meaning that the device
manager is disabled for [RICOH Camera Port] or [Universal Serial
Bus Controller] of [Ports (COM/LPT)] .
D Specify the “!”-marked device and click [Delete].
The confirmation message will be displayed. Click [OK].
E Turn off both the camera and PC.
F Remove the USB cable frorm the PC.
G Uninstall the USB driver.
Note
• To uninstall the USB driver, refer to page 14 “Installing the USB
Driver”.
H Install the USB driver again.
