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I can not login
▶ Please check if the link LED of DVR and LAN port of PC are lit.
▶ Please check if the IP address on DVR and the PC is identical.
Check SYSTEM STATUS by pressing STATUS button of DVR
(Available on LIVE mode and RECORD mode.)
MY IP : xxx.xxx.xxx.xxx
Check Target IP Address by clicking CONF button of PC host program.
TARGET IP ADDRESS : xxx.xxx.xxx.xxx
▶ Please check whether there is a response upon PING test with DVR IP.
Type "PING -t xxx.xxx.xxx.xxx" in DOS COMMAND window and execute.
(xxx.xxx.xxx.xxx is the DVR IP)
Request timed out
→ Check IP address
Reply from : xxx.xxx.xxx.xxx : Check Port number. Check if other user is using this.
▶ Please check the Port number of DVR and PC is identical.
Check Port number at MENU-SETUP → SYSTEM → NETWORK IP CONFIG.
PORT : 5800 ( on DVR )
TARGET PORT NUMBER : 5800 ( on Host Program )
▶ Please confirm the Password of DVR and PC is identical.
Check Password at MENU → SETUP → SYSTEM → PASSWORD
▶ Please check whether DVR is connected another PC.
Check SYSTEM STATUS by pressing STATUS button.
FROM : xxx.xxx.xxx.xxx : IP which is presently connected.
MY IP : xxx.xxx.xxx.xxx : DVR is waiting for connection.
▶ Please check whether firewall is installed in the network.
Ask the network administrator to reconfigure the firewall.