Shared PERC 8 Card Cache Preservation.....................................................................................19
Battery Transparent Learn Cycle.................................................................................................. 20
The Controller Failover Feature....................................................................................................20
Multipath Support................................................................................................................................21
Configuring Multipath Support In Windows.................................................................................21
Configuring Multipath Support In VMWare.................................................................................. 21
Multipath support in Linux.............................................................................................................21
3 Deploying The Shared PERC 8 Card................................................................22
Installing A New Shared PERC 8 Card................................................................................................22
Replacing A Shared PERC 8 Card.......................................................................................................22
Prerequisites For Removing The Shared PERC 8 Card................................................................23
Removing The Shared PERC 8 Card.............................................................................................23
Installing The Shared PERC 8 Card...............................................................................................25
Post-Installation Tasks For Shared PERC 8 Card......................................................................... 25
Firmware installation or update..........................................................................................................26
Updating firmware.........................................................................................................................26
4 Driver Installation............................................................................................... 27
Downloading Drivers and Firmware For Shared PERC 8 From The Dell Support Website For
All Operating Systems......................................................................................................................... 27
Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For
Windows.............................................................................................................................................. 27
Installing Or Updating Windows Drivers For Shared PERC 8............................................................28
Installing Or Updating Linux Drivers For Shared PERC 8.................................................................. 29
Installing Or Updating The Driver Package On RHEL Using KMOD Support..............................29
Installing Or Updating The Driver Package On SLES Using KMP Support.................................. 29
Installing Or Updating VMware Drivers For Shared PERC 8..............................................................29
5 Management Applications For Shared PERC 8 Card................................... 30
6 Troubleshooting................................................................................................. 31
Performance variations between write-back and write-through cache modes..............................31
Shared PERC 8 Card Boots Into Safe Mode....................................................................................... 31
Degraded State Of Virtual Disks..........................................................................................................32
General Issues..................................................................................................................................... 32
Shared PERC 8 Card Has Yellow Exclamation Mark In Device Manager....................................32
Shared PERC 8 Card Not Seen In Device Manager..................................................................... 32
Critical Errors Or Disk Warning Messages Seen In The Windows Event Log..............................32
Shared PERC 8 Cards Fail To Function.........................................................................................33
Physical disk issues..............................................................................................................................33
Incorrect Number of Virtual Disks Displayed In Windows Disk Manager................................... 33