Filter
Top Products
6
Troubleshooting
Getting More Help
059
You may have tried to close an
installation menu without having
performed the Check Switch test
on the Point Dish screen.
If your setup includes a multi-dish switch, then
run the Check Switch test, as follows:
1. Press MENU on your remote control or the
receiver’s front panel.
2. Select the Settings tile, scroll down, and then
select Point Dish.
3. Access the Point Dish screen and select
Check Switch to run the test.
060
You may have aimed the satellite
dish at one satellite, but selected
the option for another satellite on
the Point Dish screen.
• Make sure that you have selected the option
for the correct satellite on the Point Dish
screen (select the Settings tile, scroll down,
and select Point Dish).
• Make sure that the cable(s) for the satellite
that you have selected is connected to the
LNBF that receives signals from that satellite.
Contact your installer to re-aim the satellite
dish, if necessary, at the correct satellite(s).
061
The receiver is downloading
current software.
It is very important for the receiver to get the
latest software to function properly. The satellite
download may take several minutes. Do not
disturb or unplug the receiver during this time.
074
The receiver gives you three
chances to enter the correct
password. If you fail to do so, the
receiver “times out” and will not
allow you to try again for several
minutes.
Wait a few minutes and then try again to enter
the password.
Note: The “time out” feature is designed to
prevent someone from trying password after
password until he or she happens to guess the
right one and then gains unauthorized access to
the receiver.
078,
079, 080
You may not have connected the
receiver to an active telephone
line or broadband Internet
connection, or the telephone line
or Internet connection may be
defective.
Connect the receiver to an active telephone line
or broadband Internet connection. Make sure
that the telephone line or Internet connection to
which you connect the receiver is working
properly.
Note: To order Pay-Per-View programs, you
must keep each receiver connected to an active
telephone line or broadband Internet
connection. The receiver uses the telephone line
to make toll-free calls (when the phone is not in
use) or the Internet connection to send purchase
information to DISH Network.
093
You may have selected the Reset
to Factory Defaults option.
If you want to reset the receiver to its factory
default settings, select Yes. If you do not want to
reset the receiver to factory defaults, select No.
Message
Number
Possible Reason(s) What to Do