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5. You may want to check with your Internet Service Provider (ISP)
regarding Fair Access Policy (FAP) before using all your receiver’s
Internet features. Some of these features may exceed usage limits.
Caller ID issues
1. If the Caller ID feature is not working, verify that you are currently
subscribed to the Caller ID service from your phone service provider.
2. Verify that your active telephone line is connected securely to the phone
jack on the back of your satellite receiver using No. 26 or larger
telecommunication line cord.
3. Check that you have the feature enabled on your receiver by pressing
the MENU button on your remote, selecting the Settings tile, scrolling
down, and then selecting Caller ID Settings.
Telephone issues
1. If you hear clicks or no dial tone when trying to make a voice call, the
satellite receiver may have been trying to send Pay-Per-View purchase
information to DISH Network. The receiver will hang up automatically if
it finds the telephone line is in use, allowing you to obtain a dial tone
and try your call again.
2. If you try to send or receive a FAX or modem transmission when the
satellite receiver is trying to send Pay-Per-View purchase information to
DISH Network, the receiver will disconnect automatically. The original
transmission may have been interrupted; if so, it will need to be re-sent
after obtaining a new dial tone.