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800-12005V1 - A - 08/2012
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10. SERVICING - Do not attempt to service this unit yourself as opening or removing covers
may expose you to dangerous voltage or other hazards. Refer all servicing to qualified
service personnel.
11. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.