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GoVideo Limited Warranty
Who Provides the Limited Warranty
During the warranty period, the GoVideo Warranty
Administrator will honor service for 90 days labor, 1 year parts from the original date of consumer
purchase. See below for Commercial, Industrial or Educational use coverage. Remote controls are
warrantied for 90 days from the date of purchase.
Who is Protected
This warranty protects the original consumer owner of this GoVideo product.
What is Covered and How Long
This warranty covers internal operating parts and service/labor to repair or replace covered parts in
this GoVideo product for 90 days labor, 1 year parts, from the date of purchase, defined as follows:
(1) Original Consumer Retail Purchase; (2) First Rental Purchase Agreement; or (3) First Lease
Purchase Agreement (the “Warranty Period”). Labor and replacement parts supplied during the
Warranty Period are covered only for the remaining portion of the original Warranty Period. The
GoVideo Warranty Administrator shall have no liability for service under this warranty if non-OEM
(Original Equipment Manufacturer) replacement parts are used in the repair of your GoVideo
product.
What the Owner Must Do If Service is Required
Please contact our customer service department at 1-800-736-7679 to repair or replace your
product, at GoVideo’s option, if it proves to be defective in material or workmanship under normal
use, during the warranty period listed above, effective from the date of original consumer purchase
of the product. Repaired or replacement units are warrantied for the remaining period of the
original warranty. Please retain dated sales receipt. Within the warranty period, the customer pays
for inbound shipping charges and GoVideo pays return shipping charges.
Other Warranty Coverage
Commercial, Industrial or Educational use has the same warranty coverage as stated in this
warranty.
What are the Exceptions
This warranty does not cover: (1) Normal maintenance service, such as cleaning. (2) Damage
from misuse, abuse neglect or accident, natural disasters or Acts of God. (3) Cabinetry, decorative
parts, A/C adapters, knobs or buttons. (4) The foreign country use of this product. (5) GoVideo
product which has been electronically or mechanically modified in any way or incorporated into
other products. (6) Installation and setup service adjustments. (7) Owner instruction. Your Owner’s
Guide provides information regarding operating instructions and user controls. For additional
information, contact your authorized GoVideo dealer.
GoVideo is not responsible for any shipping, handling or insurance charges.
This Exclusive Limited Warranty excludes all incidental and consequential damages. Some states
do not allow the exclusion of incidental and consequential damages, so the above exclusion may
not apply to you.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
This Exclusive Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
GOVIDEO WARRANTY ADMINISTRATOR
7835 East McClain Drive • Scottsdale, Arizona 85260-1732
customersupport@govideo.com
1-800-736-7679
7 - Help (cont.)
PLEASE RETAIN YOUR RECEIPT
IT WILL BE REQUIRED IF WARRANTY
SERVICE IS NEEDED.