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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo
www.insigniaproducts.com
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• Adjust the brightness. See
“Adjust the TV picture” on
page 49.
• Change to a different picture
mode. See “Adjust the TV
picture” on page 49.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjust the TV picture” on
page 49.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution
Only snow (noise)
appears on the
screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Picture quality is
good on some
channels and poor
on others. Sound
is good.
• The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
• If you connect to cable TV
without a set-top box and
experience poor picture quality,
you may need to install a
set-top box to improve signal
reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top
box.
Problem Solution