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Insignia NS-BRDVD4/NS-BRDVD4-CA Blu-Ray Disc Player
www.insigniaproducts.com
BD-Live and USB connections
Other playback problems
BD-Live technical notes
• The Insignia player only supports the connection of USB memory in order
to fulfill the Blu-ray Disc Profile 2.0 or "BD-Live" requirement for 1GB of
free available storage. An externally connected drive will become the
default storage for BD-Live content and the internal storage will be
ignored.
Problem Solution
Cannot connect access BD-Live
content
• Make sure that the BD-Live Disc you are using is a legal copy.
• Make sure that the USB memory stick is connected correctly and
securely and has at least 1 GB capacity.
• Make sure that the network connection is working.
After connecting to the Internet,
cannot download a file
• Erase BD Storage. See “Erasing BD-Live storage” on page 48.
• Make sure that the Internet connection is working.
• Try a different USB memory stick.
File was downloaded, but playback
from file pauses
• Make sure that the USB memory stick is a USB 2.0 device. Using a USB
1.1 device may cause pausing.
• Try a different USB memory stick.
Problem Solution
Audio and video pause momentarily
• This happens when your player is changing chapters in a playlist.
• When playing a disc that is recorded on both layers, audio and
video may pause when your player is changing layers.
Blu-ray Disc or DVD does not play
• Make sure that the disc has the correct region code.
• Check the rating on the disc. You may have set parental controls
to block that rating.
• Some Blu-ray discs will only play over an HDMI connection.
• Check to determine if a firmware update is available. Update the
firmware if necessary.
Picture-in-Picture (PIP) does not work
on a Blu-ray Disc
• Make sure that the disc supports PIP mode.
No subtitles
• Turn on subtitles. See “Selecting the subtitle language” on
page 29.
• Make sure that the disc was recorded with subtitles. If the disc has
subtitles, a subtitle option should appear on the disc’s menu.
Cannot change the viewing angle
• Some discs are not recorded with multiple viewing angles. Check
the documentation that came with the disc.
• Not all scenes on a disc have multiple viewing angles. Check the
documentation that came with the disc.
Resume function does not work
• If you press (stop) twice, the resume information is erased.
• Some discs do not support the resume function.
NS-BRDVD4-BRDVD4-CA_10-0864_MAN_V6.fm Page 58 Monday, October 24, 2011 5:16 PM