KVH Industries SF Satellite TV System User Manual


 
4 Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision LF/SF. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0194 Rev. D
Table 4-1
Troubleshooting Matrix
Antenna non-functional
No IRD status message
No picture on TV set
Intermittent picture for short intervals
System will not find satellite
Snowy television picture
IRD locks up
Picture jumbled, parts missing, freezing
Switchplate status indicator flashing fast
System works at rest but not on the move
Satellite coverage issue (Section 4.1.4)
IRD wiring (Section 4.2.1)
LNB assembly faulty (Section 4.3)
IRD faulty (Section 4.2.6)
Satellite signal blocked (Section 4.1.3)
Vehicle turning during startup (Section 4.1.5)
AC power fluctuating (Section 4.2.2)
POSSIBLE CAUSE (AND SOLUTION)
SYMPTOM
EchoStar IRD activation (Section 4.2.4)
Failed IRD status check (Section 4.2.5)
Blown fuse or improper wiring (Section 4.1.1)
Dew or rain pooling on dome (Section 4.1.2)
Incorrect or loose RF connectors (Section 4.1.6)
Type of multiswitch used (Section 4.1.7)
Antenna gyro faulty (Section 4.3)
No IRD data connection (Section 4.2.3)
Stationary use only (Section 4.1.8)
X
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X
XX
XX
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XX X