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USEFUL TIPS
Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this manual
,
check the following chart and all connections once before calling for service.
gg
Symptom Remedy
T
V
N
o
p
owe
r
•
Make sure the AC power cord is plugged in
.
•
Make sure that the AC outlet su
pp
lies the
p
ro
p
er volta
g
e,
p
lu
g
another electrical a
pp
liance into
t
he AC outlet to ensure that AC outlet o
p
erates normall
y.
•
If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself
.
C
ontrol button's do not work
.
•
P
ress only one button at a time. Do NOT press more than one button at the same time
.
•
Ensure that no buttons on the remote are de
p
ressed and move freel
y.
P
ower is ON but no screen ima
g
e
.
•
C
heck whether the connection of the antenna
,
cable receiver or satellite box is connected
c
orrect
ly.
•
C
heck whether all the cables to the unit are connected to the correct output jack of your device
l
ike Blu-ray / DVD recorde
r
.
•
M
a
k
e sure t
h
at t
h
e se
l
ecte
d
i
nput mo
d
e
i
s connecte
d
to t
h
e wor
ki
ng
i
nput
j
ac
k.
•
C
heck if
y
our com
p
uter is NOT in slee
p
mode when the in
p
ut mode of this unit is in PC mode
.
T
a
p
an
y
k
e
y
on t
h
e
k
e
yb
oar
d
to wa
k
e u
p
y
our com
p
ute
r
.
N
o p
i
cture or soun
d
•
C
heck if the power is on
.
•
C
heck if the correct input mode is selected
.
•
C
heck whether all the cables to the unit are connected to the correct out
p
ut
j
ack of
y
our device
l
ike Blu-ra
y
/ DVD recorde
r
.
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e pro
bl
em m
i
g
h
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
ng stat
i
on or wea
k
s
i
gna
l
stren
g
t
h.
•
U
nplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn
o
n t
h
e un
i
t aga
i
n
.
•
C
heck whether the connection of the antenna
,
cable receiver or satellite box is connected
c
orrect
ly.
•
M
a
k
e sure t
h
at t
h
e se
l
ecte
d
i
n
p
ut mo
d
e
i
s connecte
d
to t
h
e wor
ki
n
g
i
n
p
ut
j
ac
k.
•
C
heck if your computer is NOT in sleep mode when the input mode of this unit is in PC mode
.
T
ap any
k
ey on t
h
e
k
ey
b
oar
d
to wa
k
e up your compute
r
.
•
M
a
k
e sure t
h
at t
h
e soun
d
i
s not mute
d
.
P
ress
MUTE
s
o t
h
at t
h
e vo
l
ume
b
ar an
d
current vo
l
ume
l
eve
l
w
ill
a
pp
ear on t
h
e
TV
screen
.
•
Make sure that the volume is NOT set to
[
0
]
o
r
[M
ute
]
. If so
,
use
V
OL + / −to a
dj
ust t
h
e
d
es
i
re
d
v
o
l
ume
.
N
o co
l
o
r
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e pro
bl
em m
i
g
h
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
ng stat
i
on or wea
k
s
i
gna
l
strengt
h.
•
A
d
j
ust
[
Color
]
i
n t
h
e ma
i
n menu
.
A
d
j
usted
[P
icture
]
o
r
[
Sound
]
settings are not effective every time
th
e un
i
t
i
s turne
d
on
.
•
Y
ou must set
[H
ome
]
i
n
[L
ocation
]
.
➠
p. 26
O
therwise, the settin
g
s
y
ou ad
j
usted will not be memorized after the unit
g
oes into standb
y
mode
.
S
ound okay, picture poo
r
•
Electrical interference from nearby appliances may affect picture quality
.
•
A
djust
[
Contrast
]
an
d
[B
rig
h
tness
]
i
n t
h
e ma
i
n menu
.
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e
p
ro
bl
em m
igh
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
n
g
stat
i
on or wea
k
s
ig
na
l
s
tren
g
t
h.
•
F
or t
h
e
b
est p
i
cture qua
li
ty, watc
h
"
High Definition
"
w
id
e screen programs
.
If the HD content is not available
,
watch
"
Standard Definition
"
programs instead
.
Pi
cture o
k
ay, soun
d
poo
r
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e pro
bl
em m
i
g
h
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
ng stat
i
on or wea
k
s
i
gna
l
strengt
h.
•
C
heck if the audio cable is connected in correctly
.
Y
ou see a
di
storte
d
p
i
cture or
h
ea
r
an unusua
l
soun
d.
•
Y
ou may be getting interference from electrical appliances, automobiles, motorcycles or fl uorescent
li
g
h
ts
.
•
T
ry moving the unit to another location to see if this is the cause of the problem
.
G
hosts, lines or streaks in picture
•
Electrical interference from nearb
y
a
pp
liances ma
y
affect
p
icture
q
ualit
y.
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e
p
ro
bl
em m
igh
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
n
g
stat
i
on or wea
k
s
ig
na
l
stren
g
t
h.
Y
ou see
"
noise
"
o
r
"
trash
"
on t
h
e
screen
.
•
When the capabilities of the unit exceed the capabilities of the digital broadcasting, the signal will
b
e increased to match the capabilities of the display of the unit. This may cause noise or trash
.
Different color marks on the TV
screen
•
Vi
ew ot
h
er
TV
c
h
anne
l
s.
Th
e
p
ro
bl
em m
igh
t
b
e
li
m
i
te
d
to t
h
e
b
roa
d
cast
i
n
g
stat
i
on, m
i
ss
i
n
g
d
ata o
r
pi
xe
l
at
i
on
.
Y
ou switch to a different in
p
ut and
th
e vo
l
ume c
h
an
g
es
.
•
T
his unit will memorize the volume level from the last time
y
ou ad
j
usted it
.
•
If the volume of the sound from another device is higher or lower, then the loudness will change
.