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User Guide
28
General Problems
The display stays blank or becomes black
• Make sure the batteries are properly installed.
See “The Batteries” on page 3.
• Press the Backlight button to make sure RC3200 and the back-
light are turned on.
See ‘Turning on the Display and the Backlight’ on p. 6.
• Adjust the contrast using the Backlight button and the Page Up or
Page Down buttons on the left side of RC3200. See ‘Changing the
LCD Contrast’ on p. 7.
The display is too light or too dark
• Adjust the contrast using the Backlight button and the Page Up or
Page Down buttons on the left side of RC3200. See ‘Changing the
LCD Contrast’ on p. 7.
RC3200 shuts off automatically
• This is a timeout feature of the RC3200 to save power. You can
change the time RC3200 stays on in the Settings. See ‘Adjust the
LCD Timeout’ on p. 12.
Devices do not respond to commands from RC3200
• Make sure RC3200 is in Use mode. See ‘Working with Modes’ on
p. 10.
• Make sure RC3200’s sending LED is pointed towards the device
you’re operating.
• Check if the battery level is low. If so, replace the batteries. See
‘The Batteries’ on page 3.
• Check that you have correctly learned the IR commands.
See ‘Tricks for Remote Controls that are “Difficult”’ on p. 17
• If the button is programmed with a macro, and all other buttons
are working correctly, reprogram the macro. See ‘Recording
Macros’ on p. 21.
RC3200 does not learn commands from an existing remote
control.
• Do not learn commands directly under fluorescent lights.
• Do not learn commands on a reflecting table surface.
• Check if the battery level is low. If so, replace the batteries.
See ‘Tricks for Remote Controls that are “Difficult” ’ on p. 18.
After exhausting all previous suggestions, still cannot learn
one more IR command.
• Check if there is sufficient memory to learn commands (more than
1% free memory). If not, revert the RC3200. See ‘RC3200
Information’ and ‘Revert’ on p. 14.
Troubleshooting