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Chapter 7. Troubleshooting 93
43. All IEEE 1394 devices disappear.
• The connected devices must not be in a loop that returns to the TV. Make sure a
device is connected at the end.
• Disconnect all the cables and devices from the TV. Replace them one by one to
locate the problem device or cable
• Use System Reset (front control panel).
44. Cannot rediscover a deleted IEEE 1394 device.
• The device has been disconnected. Plug it in.
• The device is unchecked in the Review screen. Select NetCommand from the
Main menu, then select Review. Check the device.
• Remove IEEE 1394 plug. Go to the Edit NetCommand menu. Delete the IEEE
1394 device. Plug the device in again so it can be discovered again.
45. An IEEE 1394 device has been plugged in but
does not appear in the Device Selection menu
(not discovered).
• The IEEE 1394 connection to the TV or another device is not secure or is loose.
• The IEEE 1394 device is not powered on.
• A device in the IEEE 1394 chain is not powered on. Turn on all the devices.
• The device discovery can take as long as a minute to initiate.
• IEEE 1394 cable is too long (maximum of 15 feet between devices).
• The IEEE 1394 device uses an incompatible protocol and will not be discovered
46. Cannot record to or from the IEEE 1394 device,
including dubbed recordings.
• To initiate a recording to IEEE 1394 device, press the REC key. The Record menu
displays allowing setup of the recording.
• The source device for the recording is not powered on.
• When dubbing, the destination device for the recording is not powered on.
• The wrong medium (analog tape for digital recording, or digital tape for the analog
recording) is in the device.
• The program is copy protected.
• The program has already been recorded once and the copy protection only
allows one recording.
• Unapproved source device for copy protected material.
• The recording device can not decode the copyright signal included in the signal
source (try another device if available).
• The playing device (for dubbing) does not support copyrighted material.
• Source for recording is copyrighted
• Too many IEEE 1394 devices in network. Insufficient bandwidth available.
Disconnect unused devices.
• Source Device has higher speed (S 400) than record device. If possible, reverse
devices, play in the slower device and record in the faster device.
47. Cannot control the IEEE 1394 device from the
Transport Menu.
• Device may not support the command.
• Selected function is gray (such as Record for a DVD, which does not support the
Record function).
48. When ChannelView™ list is displayed,
information appears incomplete
• Available information is sent from the broadcaster or cable provider. No other
data is available.
49. Program to be recorded was correctly selected
from ChannelView, however, incorrect program
was recorded.
• The broadcaster supplied program information that was incorrect and/or was
changed after a recording was added to the Record List.
50. Incomplete ChannelView program recorded.
• Recording device may have lack of space availability and there is not enough
blank space to make a full recording.
51. ChannelView program recording failed.
• Connection and compatibility issues with IEEE 1394 (FireWire®) digital devices.
This may include too many Firewire devices in use at one time, or the recording
device not understanding the record command.
• Television lost power long enough to lose current clock time.
• Analog VCR power was left Off.
52. TV is not responding after pulling out a memory
card during playback.
• Press STOP or wait until playback is complete before removing media card.
53. TV can’t play or stop a media card.
• NetCommand was not set up. Without NetCommand enabled, you can only use
ENTER to play and CANCEL on the TV remote to control the media cards.
54. Can’t see a thumbnail picture in the JPEG menu,
or can’t see a track/song name in the Play list
menu.
• File does not meet file standards for playback.
Problem Possible Solution
Troubleshooting, continued