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Appendices 79 Appendices 79
Appendix D: Troubleshooting, continued
General TV Operation
Symptom Remarks
1. A fan is running even while the TV is powered
off.
Normal TV operation. When the TV is off, internal components
continue to draw power and must be cooled by the fan.
2. The TV remote control does not work. • Check that the batteries are installed correctly.
• Check that the slide switch is set to TV.
• Be no more than 20 feet from the TV when using the remote
control.
• Program the remote control to operate the TV or other device
(see Chapter 5).
3. TV functions do not respond to the remote
control or to front panel control and TV will
not power off.
Use the System Reset button.
4. When a device is selected from the Input
Selection menu, the screen is blue (no signal
source).
• Make sure the selected device is turned on.
• Begin play of the VCR.
5. Devices are grayed out in the Input Selec
-
tion menu or the Split Screen Input Selection
menu.
Digital channels and digital devices cannot display in the Split
Screen sub-picture.
6 You have forgotten your Parental Lock pass
code.
See Appendix A, Bypassing the Parental Lock.
7 Rating restrictions are not working. Open the Parental Lock menu and:
• Verify that the U.S. Ratings or Other Ratings setting is On.
• Check the Lock Time/Unlock Time to see if rating restrictions
are disabled.
8. On-screen displays appear each time you
change a function.
Normal TV operation.
TV Channels
Symptom Remarks
1. The TV takes several seconds to respond to
channel changes.
• Press
ENTER
after a channel number to avoid delays.
• Use a 4-digit number for an over-the-air digital channel.
• Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
2. You cannot access a channel.
• Use number keys instead of
CH/PAGE
/ .
• Be sure the channel you want to view is in memory. See
page 46.
• Check that the TV is turned to the correct device or antenna
for that channel by pressing the
INPUT
key.
• Make sure the Parental Lock is off.
• If you cannot tune to a virtual digital channel even though
the TV has already memorized digital channels, tune to the
actual channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
3. Name options are not available for some
channels.
Only memorized analog channels can be named.
4. When ChannelView™ list is displayed, infor
-
mation appears incomplete
Available information is sent from the broadcaster or cable provider.
No other data is available.