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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre
for assistance.
White spots or shadow
images (noise)
Check the position, direction, and
connection of the aerial.
The main unit is hot
The main unit radiates heat and
some of the parts may become
hot. This is not a problem for
performance or quality.
Setup in a location with good
ventilation.
Do not cover the ventilation holes
of the TV with a tablecloth, etc.,
and do not place on top of other
equipment.
There may be red spots,
blue spots, green spots and
black spots on the screen.
This is a characteristic of liquid
crystal panels and is not a problem.
The liquid crystal panel is built with
very high precision technology
giving you fine picture details.
Occasionally, a few non-active
pixels may appear on the screen
as fixed points of red, blue, green
or black.
Please note this does not affect the
performance of your LCD.
Pictures from an equipment
are unusual when the
equipment is connected via
HDMI
Is the HDMI cable connected
properly? (page 23)
Turn Off the TV unit and equipment,
then turn them On again.
Check an input signal from the
equipment. (page 27)
Use an equipment compliant with
EIA/CEA-861/861B.
The remote control does not
work
Are the batteries installed correctly?
(page 4)
Has the TV unit been switched On?
Has the battery run down?
“Shop” appears on screen at
switch on
“Shop” was selected in “Initial
Setup”. Select “Home” in “Viewing
Environment”. (page 7)
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