Philips 502-1040510 TV Receiver User Manual


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33Frequentlyaskedquestions
ENGLISH
Your HD receiver seems to lock up or get
stuck while retuning it to search for new
channels.
InpartsofthecountrywheretheanalogueTV
serviceshavealreadybeenswitchedoff,thetime
takentoretunecanincrease.Thisisbecause
yourHDreceiverscansforallthetransmitters
inyourarea,whichcantakeupto15minutes.
Pleasewaitfortheretunetocomplete.Thisis
notafault.
Youcannotndallthechannelsyouthink
should be available even after retuning
your HD receiver.
•
Themissingchannelsmaynotbeavailable
inyourarea.Checkyourcoverageonthe
Freeviewwebsite:www.freeview.co.uk.
• Yourantennamayneedtobeupgraded
(signalpower,position,orientationor
cabling).
• Asignalboostermaybettedonyour
antenna.Considerhavingthisremovedas
ampliersarenormallynotrequiredafter
thedigitalswitchover.Toohighasignallevel
cancauseyourHDreceivertoskipsome
channels.
•
Someearlydigitalreceiversmanufactured
priorto2004supportonlythe2Kmode
ofdigitaltransmissions.Aspartofthe
digitalswitchover,theUKFreeviewTV
platformwillbeupgradedtoamorerobust
transmissionstandard.Thechangein
transmissionstandardhasbeenauthorised
byOFCOMandthenewstandardis
supportedbyproductsthathavethe“Digital
Tick”.
•
IfyouhaveaSKYbox,switchittostandby
modeandthenretunetheterrestrial
receiver.Ifitthenreceivesallexpected
Freeviewchannels,thenthemodulator
needsadjustingonyourSkybox.Contact
Skytondouthowtoadjustthemodulator.
The picture seems to be stretched or
squashed.
ChecktheTV formatsettingunderDigital
output or Analog output
(Main > Settings
> Preferences
).Alternatively,pressthepicture
format
button onyourremotecontrolto
scrollthroughthedifferentsettings.Alsoreferto
yourTV’susermanual.
Your HD receiver displays ‘err’ on the
front-panel display when you plug in a
USB memory stick.
ReformatyourUSBmemorystickusinga
computer.EnsurethatthelesystemisFAT16or
FAT32.
Youcannotndallthechannelsyouthink
should be available.
RetuneyourHDreceiver(seepage25).
Alternatively,resetyourHDreceivertoits
factorydefaultsettings(seepage26)and
proceedwiththerstinstallationsetup.
Note
Duringtherstinstallation,yourchoiceofthe
networkmayaffectthenumberofinstalled
channels.
YoudonotndanyHDchannels.
Initially,HDprogrammesareavailableonlyon
channels50and51.Switchtothesechannels.
NotethattheHDindicatoronthefrontpanel
ofyourHDreceiverlightsupwhilewatchingan
HDchannel.
Digitalterrestrialbroadcastingisprogressing
intheUK.Asdigitalswitchoverhappens,the
numberofdigitalchannelsavailableineach
regionmayalsoincrease.Pleasevisitoneofthe
followingwebsitestondoutwhenthedigital
switchoverisscheduledforyourarea:
www.digitaluk.co.uk
www.freeview.co.uk/availability(coverage
checkerforHD)
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