Philips 502-1040510 TV Receiver User Manual


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Frequentlyaskedquestions34
You get a picture or a freezed picture,
a program number on the front display
and your receiver seems blocked while
not responding to the remote control
commands.
YourHDreceiverhashungup.Youhavetoreset
yourHDreceiver.Pressthestandbybuttonon
thefrontpaneluntilInit isshownonthefront-
paneldisplay.
Ifyouhavetriedalloftheactionssuggested
aboveandstillarenotabletoresolvethe
problem,contactyourlocalPhilipsConsumer
CareCentre(seepage37).
Your HD receiver found all the expected
channels after you retuned it. However,
when you turned on your HD receiver the
next day, the picture was breaking up and
some channels were missing.
YourHDreceiverhasanautomaticretuning
feature;thisallowsittokeepuptodatewith
minorservicechanges.However,whenthesignal
levelofnearbyrelaytransmittersarehighor
iftheantennasignalisbeingamplied,these
problemscanoccur.
Tosolvethisproblem:
• Turnofftheautomaticchannelupdates
featureofyourHDreceiver(seepage26).
• Removeanysignalampliersorboosters
thatarettedonyourantenna.Theseare
notrequiredafterthedigitalswitchover.
• Checkthatyourantennaisalignedproperly
andisamodeladaptedfordigitalsignal
receptioninyourarea.Ifyouarenotsure,
pleaseusetheservicesofarecognisedCAI
antennainstallationcompany.
Although you set Audio capabilities to
“Auto” for HDMI or “Dolby Digital” for
S/PDIF, your HD receiver does not deliver
Dolby Digital 5.1 multi-channel audio
output.
•
YourHDreceiverneedsasoftwareupgrade.
• Visitwww.philips.com/supportregularly
tocheckiftheappropriatesoftwarefor
ugradingyourHDreceiverviaUSBis
available.
• Set the Audio capabilities
settingtoPCM
untiltheupgradeofyourHDreceiveris
done.
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