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Before calling Service
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Please make these simple checks before calling service.These tips may save you time and money since charges for receiver installation and
adjustments of customer controls are not covered under your warranty.
Before Calling Service
Items to Check and Actions to follow
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
Using a highly directional antenna may improve the picture.
• Check that the receiver’s AC power cord is plugged into the mains socket.
• Unplug the receiver, wait for 60 seconds.
Then re-insert plug into the mains socket and turn on the receiver again.
• Check antenna connections at the rear of the receiver to see if it is properly connected to the receiver.
• Possible broadcast station trouble. Try another channel.
• Adjust the contrast and brightness settings.
• Has the Child Lock been turned off?
• Switch your VGA-source to a correct display mode.
• Increase the VOLUME.
• Check that the receiver/monitor is not muted, press the ¬ key on the remote control.
• When no signal is detected, the receiver automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
• Has the centre mode been switched off?
• Adjust the contrast, colour and brightness settings.
• Check the transmission system’s settings of this set.
• Sometimes, poor picture quality occurs when having activated an S-VHS camera or camcorder
connected to the front side of of your receiver and another peripheral is connected to A/V1 or A/V2 at
the same time. In this case, switch off one of the other peripherals.
Do the same when a peripheral is connected to A/V3 CVBS and another peripheral to A/V3 RGB.
• Check the antenna connection.
• This may be caused by electrical interference (e.g. hairdryer, nearby neon lights, etc.)
• Switch off the equipment.
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the receiver.
• Operating range between receiver and the remote control should not be more than 240”.
• You can still use the keys at the front of your receiver.
• Press the TV key to be sure your remote control is in the TV mode.
• Check if you have selected the correct VGA mode in your PC (640x480, 640x400, 640x350, 856x480,
800x450, MAC II, SVGA, XGA).
• The infrared signals of the screen may influence the reception sensibility of other peripherals.
Solution: replace the batteries of the remote control or change position of other equipment. E.g. keep
away a wireless headphone from within a radius of 50”.
• This could be due to antenna siting or reflected signal.
• Switch over to Analogue mode by pressing the X key on the remote control.
Symptoms
“Ghost” or double images
No power
No picture
Good picture but no sound
Good sound but poor
colour
Poor picture
Snowy picture and noise
Horizontal dotted line
Television not responding to
remote control
No stable or not
synchronised VGA picture
Control of peripheral
equipment
NICAM sound distortion
(crackling noise)
If your problem is not solved
Turn your TV off and then on again once.
Never attempt to repair a defective TV yourself.
Check with your dealer or call a TV technician.