Filter
Top Products
45
7. Q & A
Q: Can the PDK-5008 mobile cart be used?
A: No, since it does not remain stable during writing. Use of the PDK-5009, PDK-5014, PDK-MC01 is recommended.
Q: Why is it possible to write letters with a finger while the PEN mode is set?
A: Is there a same system installed in the proximity? When more than one system is used in proximity, the ultrasound
emitted from a special pen may interfere with the adjacent systems. In this case, when a special pen is used, the
adjacent system may respond to it and accept writing by a finger even when it is in the PEN mode. To prevent this,
install the adjacent system outside the interference area or set it to the NORMAL mode.
7.2 Driver Software-Related Q&A
Q: Which are the Operating Systems compatible with CBdrvU?
A: They include, Windows 2000 Professional and Windows XP.
It is not compatible with Unix, Linux and Macintosh.
Q: Can the CBdrvU and its predecessor CBdrv drivers coexist?
A: Yes, if they are installed in different folders. PDK-50HW3 supports only CBdrvU ver. 2.0.
Having both CBdrvU ver. 2.0 and CBdrv installed does not offer any advantages. If they are used on the same
volume, two separate hot keys will be required. It is recommended that CBdrv, the old version, be uninstalled and
that only CBdrvU ver. 2.0 be installed.
Q: What to do when double-clicking does not work well?
A: Widen the effective area or change the double-clicking speed setting (in the MOUSE setting item in the setup menu).
However, if the effective area is too large, it would become difficult to select a cell in Excel, etc. The effective area
should therefore be set by considering this tradeoff.
Q: What to do if operations on the browser do not work well?
A: When the special pen is used on a display of a browser such as IE (Internet Explorer), clicking with the pen tip does
not always jump to the link destination successfully. This is because the link destination is controlled based on an
event that is “Click”.
With the mouse operation, the position where the mouse is clicked and that where it is released are almost identical
thanks to the physical specification (if they are different, the result becomes the drag operation). However, with the
special pen operation, those positions are not always identical and Windows often regards such an operation as
dragging. CBdrv ver.1.3 provides an HTML operation-setting item that allows to regard the two positions as the same
position. However, care is required in this setting because, if it is set excessively, problems in responses to dragging
in operations other than the browser operations as well as delays in start of drawing in general applications will occur.
Q: Is a warning displayed every time the resolution is changed?
A: The warning can be inhibited by disabling the resolution change notification function. In this case, the last adjusted
data in the resolution after change is applied automatically.
Q: How is it possible to check normal operation of the driver (hardware)?
A: You can check the coordinates, IP address, computer name, pen button and firm version status in the test display.
Q: How do you temporarily disable CBdrU?
A: Left-click the icon and select “Disable CBdrvU” in the pop-up menu that appears.
Q: How is it possible to identify the resolution of the current output to the plasma display monitor?
A: Open the pop-up menu (by left-clicking on an icon) and check the current resolution value.