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Appendix
06
34
<J2L90901B>
Additional information
34
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may
lie in another component. Inspect the other components and electrical appliances being
used. If the trouble cannot be rectified after checking the items below, ask your nearest
Pioneer authorized service center or your dealer to carry out repair work.
The player may not operate properly due to static electricity or other external influences. In
such cases, normal operation may be restored by unplugging the power cord then plugging
it back in.
General problems
Problem Check Remedy
Settings you have made have
been cleared.
Was the power cord unplugged
forcibly while the player’s power
was on?
The settings may be cleared if the power
cord is unplugged or if there is a power fail-
ure while the player’s power is on. Be sure
to press STANDBY/
ON on the player’s
front panel or press STANDBY/
ON on
the remote control and wait for the - OFF
- indicator on the front panel display to turn
off before unplugging the power cord. Be
particularly careful when the player’s power
cord is plugged into the AC outlet of another
component, since the supply of power to the
player turns off together with the power sup-
ply of the other component. We recommend
plugging the power cord directly into a wall
outlet, etc., whenever possible.
Difference in volume between
DVDs and CDs.
This is not a problem with the
player.
The volume may sound different due to
differences in how the signals are recorded
on the disc.
Player cannot be operated with
the remote control.
Are you operating from far away? Operate from within a distance of 7 meters
from the remote control sensor.
Is the remote control sensor
exposed to direct sunlight or
strong artificial light from a fluo-
rescent bulb, etc.?
The remote control signals may not be
received properly if the remote control sen-
sor is exposed to direct sunlight or strong
artificial light from a fluorescent bulb, etc.
Are the batteries dead? Replace the batteries (page 5).
Disc cannot be played or disc
tray opens automatically.
Is the disc scratched? Scratched discs may not play.
Is the disc dirty? Wipe the dirt off the disc (page 44).
Is the disc properly set in the disc
tray?
Set the disc with the printed side facing up.
Set the disc within the groove in the disc
tray.
Does the disc have the right region
number?
See About region numbers on page 6.
Is the player placed in a humid
location?
There could be condensation inside. Wait a
while for the condensation to evaporate. Do
not place the player near an air-conditioner,
etc. (page 44).