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Chapter 5: Other Information
Chapter 5 27
Graphics contained within this publication are for representation only.
Troubleshooting
Most problems you encounter with your monitor can be corrected by consulting the following
troubleshooting list.
Note: If you prefer, we can provide you with the name of an Authorized Service
Representative who will visit your home for a fee to install your electronic entertainment
system and to instruct you in its operation. For details about this service, call 1-888-206-
3359. For additional assistance while using your RCA product, please visit www.rca.com/
customersupport.
Monitor Problems
Monitor won’t turn on
•Press the MONITOR button.
• Make sur e the monitor is plugged in.
• Check the wall r eceptacle (or extension cor d) to make sur e it is “live” by plugging
in something else.
• Something might be wr ong with your r emote contr ol. Press the POWER button on
the fr ont of the monitor . If the monitor tur ns on, check the r emote contr ol solutions
on page 28.
• Maybe batteries in r emote ar e weak, dead, or installed incorr ectly . Put new
batteries in the r emote. (Note, if you r emove the batteries, you may have to
reprogram the r emote to operate other components.)
Buttons don’t work
• If you’r e using the r emote contr ol, press the MONITOR button first to make sur e
the r emote is in monitor mode.
• Unplug the monitor for two minutes and then plug it back in. T urn the unit on and
try again.
Monitor turns off unexpectedly
• Sleep timer might have been activated. Go to page 26 for instructions.
• Electr onic pr otection cir cuit may have been activated because of a power surge.
Wait 30 seconds and then tur n on again. If this happens fr equently , the voltage in
your house may be abnormally high or low .
• Unplug monitor . Wait five minutes. Plug it in again.
• Auto Power Of f may be tur ned on. Go to page 26.
Blank screen
• Make sur e the component connected to the MONITOR is tur ned on.
•Try another channel.
No sound, picture okay
• Maybe the sound is muted. T ry pr essing the volume up button to r estor e sound.
• If using S-V ideo or Y, Pb, Pr, remember to also connect the component’ s left and
right audio output jacks to the monitor’s AUDIO IN jacks.
• Make sur e the Volume option in the Sound menu is tur ned up.
Noisy stereo reception
• May be a weak station. Access the SOUND menu, highlight Sound Type and then choose
Mono.
No picture, no sound but TV is on
• The monitor may be on the wr ong V ideo Input Channel. Pr ess INPUT repeatedly
to toggle thr ough the available video inputs.