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34 Chapter 5
Graphics contained within this publication are for representation only.
of time can cause them to be permanently imprinted on the picture tube (or projection TV picture tubes, or plasma
panel). ALSO, some network/program logos, phone numbers, etc. may cause similar damage. This damage is not
covered by your warranty.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase for labor.
• One year from date of purchase for parts.
• The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm,
whichever comes first.
What we will do:
• Pay an Authorized Service Center the labor charges to repair your unit.
• Pay an Authorized Service Center for the new, or at our option, refurbished replacement parts required to repair
your unit.
How you get service:
• Call 1-800-433-8974 and have your unit’s date of purchase and model/serial number ready.
•A representative will troubleshoot your problem over the phone.
• If the representative determines that you should receive service, they will provide you with the name(s) of the
Authorized Service Center in your area.
• Contact the Service Center and arrange for home or pick up, repair, and return service, provided that your unit is
located within the geographic territory covered by an Authorized Service Center. If not, you must take your unit to
the Service Center location at your own expense, or pay for the cost the Service Center may charge to transport
your unit to and from your home.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your dealer.)
• Installation and related adjustments.
• Damage resulting from non-approved installation methods.
• Signal reception problems not caused by your unit.
• Damage from misuse or neglect.
•Images burnt onto the screen.
• Batteries.
•A television that has been modified or incorporated into other products.
•A unit purchased or serviced outside the U.S.A.
• Acts of nature, such as but not limited to lightning damage.