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PROBLEM
LCD does not show anything when you touch it,
or press the SETUP or MACRO
button
The remote does not operate your audio or video
devices
Problems programming a TV/VCR combo unit
VCR not recording
Problems changing channels
SELECT key not responding
IR LEARN cannot be made successfully
SOLUTION
• Replace the batteries with 4 new AA
alkaline batteries.
• Check batteries are properly installed.
• Try all code programming procedures with all
the codes from the appropriate part of the
Library Code Tables.
• Make sure the remote is pointed at the device
being operated.
• Try the VCR code for your brand. Some combo
units, however, might require both the TV and
VCR code for full operation. To do this pro-
gram the TV code under the TV button and the
VCR code under the VCR button.
• As a safety feature on your remote, you must
press the REC key twice.
• If your original remote requires ENTER key to
be pressed after a channel is
selected, press the ENTER key to select the
channel.
• Try using the MENU, GUIDE, or ENTER key to
make the selection.
• Replace batteries in the RCU1000B and the
remote you are trying to learn from.
• Keep distance between remotes to about
2 inches.
• Do not learn near an incandescent lamp.
• Memory capacity is full. (39 keys for each of 9
Modes).
• Original remote might not be compatible with
learning procedure.
Troubleshooting
Thomson multimedia Inc. warrants that for 90 days from date of purchase, it will replace this product if found to be
defective in materials or workmanship. Return it postage prepaid to the Product Exchange Center address for prompt, no
charge replacement with a current equivalent. This replacement is Thomson multimedia Inc.’s sole obligation under this
warranty. Thomson multimedia Inc. will not be responsible for any incidental or consequential damages, or for any loss
arising in connection with the use or inability to use this product. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty excludes
defects or damage due to misuse, abuse, or neglect. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
© 2001 Thomson multimedia Inc.
Product Exchange Center
11721 Alameda Ave.
Socorro, TX 79927
PRCU1000B Rev.0801
Trademark(s) ® Registered
Marca(s) Registrada(s)
Made In China
www.rca.com
Limited 90 Day Warranty
Helpline
If you need additional setup help, please call the Helpline at:
1-800-420-7968
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