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Chapter 5 73
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear
path.
• Maybe the remote isn’t aimed directly at the component that you’re trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so the remote controls the TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. If batteries are weak, you will not be able to
activate backlighting on the remote; instead, backlight will blink once when activated. Put new batteries in the
remote. (Note, if you remove the batteries, you may have to reprogram the remote to operate other
components.)
• When using the Learning feature, do the learning process in low light areas to prevent natural light and
fluorescent light interfering with the infrared signals.
• For Volume Punchthrough, remember to program the AUDIO button on the TV’s remote control to operate your
audio receiver or amplifier. Go to page 32 for instructions. If you can’t program this remote to operate your
audio receiver, Volume Punchthrough won’t work.
• Remote Setup might be set to the wrong option. Press MENU/OK on the front panel. Select Connections, then
Special Features, then Remote Setup. Choose TV (default).
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the MAIN MENU (press MENU on your remote), select Parental Controls, then
select Lock TV.
I don’t remember my password and I want to unlock the TV
• If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/OK on the
television and VOL down on the remote for 3 seconds. Nothing appears on the screen, Parental Controls simply
unlock and you can re-enter a password via Lock TV.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set V-Chip
Unrated to View separately in order to view movies with an NR rating.
Problems with DTVLink Recording/Playback
• Make sure the DTVLink components are not looped. See page 17.
• If the network speed seems slow, make sure the DTVLink component that has the fastest speed is first at point
of connection to TV. Check component manual’s for network speed. See page 17 for more information.
• Make sure the program is digital (ATSC or QAM) or no recording will take place.
• If a program is not recorded, it could be the DTVLink component enforces copy protection standards.
• If you cannot find the program you recorded, channel through the subchannels.