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74 Chapter 5
Lamp Replacement Instructions
Replacing the Lamp Unit
Your TV’s source of light comes from a lamp – similar to lamps used in film or front projectors. Although this lamp is long-
lasting, it may need to be replaced eventually.
When to replace the lamp
You probably need a new lamp if there’s no picture, but you still can hear the audio and the power light on the front of the
TV does the following: blinks 5 times, pauses, blinks 5 times again. If the TV doesn’t turn on after 5 minutes and then the
light blinks steadily for one minute, the lamp is dead. If you have any concerns, please contact us at 1-866-723-6486 or call
an authorized servicer in your area.
Note: The same symptoms occur if the lamp unit isn’t seated correctly, lamp access door is ajar, or lamp power supply
needs service. Make sure the lamp access door is completely closed and the lamp unit is seated correctly.
What to do
• If your TV is still covered by the warranty, we will refer you to a service person who will replace the lamp for you. Call
1-866-723-6486.
• If your TV’s warranty has expired, call 1-800-338-0376 to order a new lamp, and you can install it yourself using the
directions that follow.
The lamp has been designed to make installation as easy as possible, but if you don’t follow the directions, there is a risk of
burn injury or electric shock. If you don’t feel comfortable replacing the lamp, call 1-866-723-6486 to have a qualified
technician install the new lamp unit (a fee will apply).
IMPORTANT PRECAUTIONS: Before you begin, make sure you read and understand all of the instructions.
If you need any clarification, call 1-866-723-6486 for help. You must follow all the instructions step by step. TTE
Technology, Inc. cannot be held responsible for failure to adhere to the safety measures described herein, the safety
measures on the back panel of the TV, and any other reasonable safety practices and precautions.
Note: Lamp contains a small amount of mercury which can be considered hazardous if improperly handled or disposed.
Take proper precautions to ensure that the lamp does not break during handling. Disposal of these materials may be
regulated due to environmental considerations. For disposal or recycling information, please contact your local
authorities or the Electronic Industries Alliance: www.eiae.org.
You Must Wait 30 Minutes Before You Replace the Lamp!
The lamp unit’s temperature can reach 200 degrees. Unplug the TV and allow the lamp to cool thoroughly (for at least 30
minutes) before you remove the burnt-out lamp.
• Don’t remove the lamp access door or remove the inoperative lamp unit until you have a replacement lamp (this will
reduce the risk that children or pets will come into contact with the hot lamp, and will keep foreign objects and dust
out of the lamp unit.)
• Never allow children or pets to play with the lamp access door at any time.
• Use only a genuine RCA lamp replacement unit.
• There are no user serviceable parts within the lamp unit itself. Don’t attempt to repair the lamp unit – attempting to do
so may cause injury, and will void your warranty.
What you’ll need to get started:
___ A flashlight
___ A flat-head screwdriver