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Troubleshooting: Before Contacting Service Personnel (continued)
Disc does not play.
5.1 channel sound is not being
reproduced.
The “ ” icon appears on screen.
Disc Menu doesn’t appear.
Playback mode differs from the Setup
Menu selection.
If you experience other problems.
◆ Ensure that the disc is inserted with the label side facing up.
◆ Check the region number of the DVD.
◆ This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc.
Insert a DVD, a VIDEO-CD or a CD.
◆ 5.1 channel sound is reproduced only when the following
conditions are met. :
1) Check whether the proper amplifier is connected.
2) The disc is recorded with 5.1 channel sound.
- Check whether the disc being played has the “Dolby 5.1 ch”
mark on the outside.
- Check if your audio system is connected and working properly.
◆ The features or action cannot be completed at this time because :
1) The DVD’s software restricts it.
2) The DVD’s software doesn’t support the feature (e.g., angles).
3) The feature is not available at the moment.
4) You’ve requested a title or chapter number or search time that
is out of range.
◆ Check if the disc has a Menu.
◆ Some of the functions selected in the Setup menu may not work
properly if the disc is not encoded with the corresponding function.
◆ Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and
follow the procedure once again.
◆ If the problem still cannot be solved, please contact your nearest
authorized service center.
BP68-00341A (J61A_Euro_ENG) 2004/07/29 11:18 AM Page 83