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Other Information
Issues
Solutions and Explanations
Others
Can not control TV power or volume
with Cable/Sat box remote control.
• Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user manual for
SAMSUNG TV code.
A “Mode Not Supported” message
appears.
• Check the supported resolution of the TV and adjust the external device’s output resolution
accordingly. Refer to resolution settings in this manual.
Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component.
• Caption must be activated on the external device.
There is a plastic smell the from TV. • This smell is normal and will dissipate over time.
TV is tilted to right or left side. • Remove the stand base from TV and reassemble.
Can not assemble stand base. • Make sure TV is placed on flat surface. If can not remove screws from TV, please use
magnetized screw driver.
Channel menu is grey out (unavailable). • Channel menu is only available when TV source is selected (Antenna or Cable).
Your settings are lost after 30 minutes
or every time TV is turned off.
• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes.
Please change from Store Demo mode to Home Use mode in the Plug & Play procedure.
Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play →
ENTERE.
Intermittent loss of audio or video. • Check cable connections and reconnect.
• Can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough
for long term use. If wall mounting, we recommend using cables with 90 degree connectors.
You may see small particles if you
look closely at the edge of the bezel
surrounding the TV screen.
• This is part of the product’s design and is not a defect.
POP (TV’s internal banner ad) appears
on the screen.
• Select Home Use under Plug & Play mode.
For details, refer to Plug & Play (Initial Setup). (P. 6)
✎
This TFT LCD/LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.
However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of
the product.
¦ Storage and Maintenance
✎
If you remove the attached sticker on the TV screen, clean the residues and then watch TV.
Do not spray water or a cleaning agent directly onto the
product. Any liquid that goes into the product may cause a
failure, re, or electric shock.
Clean the product with a soft cloth dapped in a small
amount of water.
[UD5003-SA]BN68-03716A.indb 24 2011-04-27 �� 4:40:25