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Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with a
computer
Using the Wi-Fi function
Customizing your
camcorder
Troubleshooting
Maintenance and
precautions
Contents list
Top page > Troubleshooting > If you have problems > If you have problems
If you have problems
If you run into any problems using your camcorder, follow the steps below.
1. Check the items under “Troubleshooting,” and inspect your camcorder.
If a code such as “C:(or E:)
: ” appears on the screen, see “Self-
diagnosis display.”
2. Disconnect the power source, attach the power source again after about 1
minute, and turn the camcorder on.
3. Select
[Setup] [ General Settings] [Initialize].
If you select [Initialize], all settings, including the clock setting, are reset.
4. Contact your Sony dealer or local authorized Sony service facility.
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