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Appendix 1: Hard Disk Error Message
Some messages will be shown on the screen when the H.D.D. cannot operate.
Message: HDD Detect Time Out
Symptom: The system checks H.D.D. but gets no response over 30 seconds
Possible reason: H.D.D. power on failure
Countermeasure: 1). Wait for the DVR resets the H.D.D. automatically; 2). Power off and on
again
Message: No Hard Disk
Symptom: No HDD has been found by the system.
Possible reason: 1). No H.D.D; 2). H.D.D. detects failure
Countermeasure: 1). Insert a formatted (FAT 32) H.D.D; 2). Check the power/ IDE bus
connectors, ensure they have been connected well; and then insert the
HDD again.
Message: Check HDD Bus
Symptom: IDE bus error or H.D.D. Master/ Slave jumper error.
Possible reason: 1).The cable of IDE connectors may be damaged; 2). H.D.D. jumper may
not be set to “Master”.
Countermeasure: 1). Check the cable of IDE connectors; it may be damaged; 2). Check the
H.D.D. cable; ensure it has been connected with the cartridge well; 3).
Check H.D.D. jumper; the jumper has to be set to “Master”.
Message: Unknown HDD
Symptom: 1). The H.D.D. format is not acceptable.
2). The file system is not acceptable.
Possible reason: 1). The H.D.D. had been formatted with “NTFS” file system; 2). The H.D.D.
had been partitioned or the HDD had not been formatted with “FAT32” file
system.
Countermeasure: Enter OSD menu and format the H.D.D. again.
Message: HDD Detect Fail
Symptom: The HDD is unusable.
Possible reason: Other unknown reasons.
Countermeasure: Exchange the H.D.D. for a new one.