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Problem
No picture, no sound,
Display off
No picture, no sound, Display
on
Picture shows intermittent
blocks. May switch to still
image, no sound, at times scre-
en black and note “No signal”
Sound OK, screen blue mode
Sound OK, no picture
No reception of channels pre-
viously received
Remote control not working
Time not displayed in Standby
mode
Possible Cause
No power
Short circuit in LNB connection
Defective or missing Cable
connection
LNB defective
Wrong external unit set on
receiver
Dish positioned incorrectly
Heavy rain or snow
Dish positioned incorrectly
Dish too small for this location
Obstruction between dish and
satellite (e.g. tree)
Radio mode selected
SCART connector not properly
inserted
Dish faulty, or position changed
Channel moved to another
transponder
Channel no longer broadcast
Batteries spent
Time not entered
Solution
Check power plug and cable
Check status of power switch
on back panel
Switch receiver off, repair short,
switch receiver on again
Check all cable connections
Replace LNB
Correct setting (see point 5.4)
Correct dish position
Clear dish of snow
Correct dish position
use larger dish
Mount dish with uninterrupted
view
Switch to TV mode
Check SCART connections
Check dish
Initiate search (see point 7.7)
None
Replace batteries
Set to ARD or other channel for
30 secs. to acquire time
10 Troubleshooting Guide
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