Tektronix TPG20 Universal Remote User Manual


 
WARRANTY
Tektronix warrants that this product will be free from defects in materials and workmanship for a period
of one (1) year from the date of shipment. If any such product proves defective during this warranty period,
Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will
provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expi-
ration of the warranty period and make suitable arrangements for the performance of service. Customer
shall be responsible for packaging and shipping the defective product to the service center designated by
Tektronix, with shipping charges prepaid. Tektronix shall pay for the return of the product to Customer if
the shipment is to a location within the country in which the Tektronix service center is located. Customer
shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products re-
turned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inade-
quate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to
repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair
or service the product; b) to repair damage resulting from improper use or connection to incompatible
equipment; or c) to service a product that has been modified or integrated with other products when the
effect of such modification or integration increases the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU
OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED. TEKTRONIX AND ITS VEN-
DORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. TEKTRONIX’ RESPONSIBILITY TO REPAIR OR REPLACE DE-
FECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUS-
TOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT
BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NO-
TICE OF THE POSSIBILITY OF SUCH DAMAGES.