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Troubleshooting
Closed caption problems
persists, clear all channels from the channel list and reprogram
channels into memory, see “Storing channels in memory
(optional)” on page 66. For additional information, see “TV stops
responding to controls.” on page 176. If the problem persists, use
the Reset Factory Defaults procedure, see “Resetting to Factory
Defaults” on page 107.
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see “Using closed
captions” on page 87.
A closed caption signal may not display correctly under the
following circumstances:
❖ The recording is dubbed
❖ The signal reception is weak
❖ The signal reception is nonstandard
For additional information, see “Using closed captions” on page 87.
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the INFO button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
“Forgotten PIN code” on page 91.
The V-Chip feature is available for U.S. V-Chip systems only, see
“Using parental controls” on page 91.
HDMI
®
CEC Control operation
HDMI
®
CEC Control feature is available for Toshiba HDMI
®
CEC
compatible devices.
HDMI
®
cables.
Ensure that HDMI
®
cables with the ( ) Logo are used.
The HDMI
®
CEC operation is not working correctly.
When the connected HDMI
®
CEC device does not work correctly
after you have changed the device’s settings, turn off the TV and
unplug the power cord. After approximately one minute, plug the
power cord in and turn on the TV.