Problem Required Action
Copy paper mIsfeeds occur
frequently.
Is the proper paper in the paper tray?
➣ Paper size and weight must be within the
standards set for this machine.
Is folded, wrinkled, damp, or curled paper in the paper tray?
➣ Always use dry, undamaged paper.
Is the paper set properly in the paper tray?
➣ Always load paper correctly. See page 194.
Make sure that there is not too much paper in
the trays; do not fill them up over the load
limit mark.
Are there any pieces of misfed paper or other foreign objects
in the machine?
➣ Make sure that the paper path is
completely clear of paper and other
material after a misfeed.
Are you copying onto recycled paper?
➣ Fan the stack of recycled paper and load
it in the paper tray.
Stripes on copies. The exposure glass is dirty.
➣ Clean the exposure glass (see page 207).
Do user maintenance, especially glass [I] and wire [T] (see
page 203).
TELEPHONING
You can’t receive phone calls;
the unit only rings once then
goes into receive mode.
You are in Auto Receive mode.
➣ Change to Manual Receive mode
(see page 74).
You can’t receive phone calls;
the unit does not ring.
The telephone line is not connected.
➣ Connect the modular cord (see page 22).
POLLING
Dialing took place, but polling
could not.
ID Codes do not match.
➣ Contact the person at the other end and make
sure that the ID Codes are the same before
trying the communication again.
OPERATING DIFFICULTIES SOLVING PROBLEMS
222
