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Digital Video Recorder Reference | en 121
Bosch Security Systems User Manual F01U | 2.0 | 2008.12
Symptoms Resolutions
An e-mail sent
from this product
was not received.
E-mail reception failed without SMTP server setting.
• Make sure the network is correctly set.
• Make sure the mail address is input correctly.
• Check the spam mail setting of the inputted mail address.
(If you set the spam mail, some mails are deleted automatically or classi-
fied in the spam mail box)
• Some of SMTP mail services do not support e-mails from private SMTP
servers. In this case, use the public SMTP server.
E-mail reception failed even if the SMTP server was set.
• When the [Please check the SMTP information or internet cable] mes-
sage is displayed.
- Check the SMTP server address.
- Check the SMTP port number. (Default setting is 25).
- Check the network settings.
• When the [Please check the authentication information] message is dis-
played.
- Check the user name.
- Check the password.
• The mail reception failed without error message.
- Check the receiver’s mail address.
- Check that your e-mail is not classified as spam on the receiver's mail
setting.
The remote control
does not work
properly.
Check the batteries in the remote control.
Check the ID setting for the remote control (See “3.24.9 System”).
Note:
If you observe any of the following symptoms:
• Some of the front panel LEDs do not light.
• The DVR does not operate normally.
You can reboot the DVR as follows:
• Turn off the DVR and turn it on again after a few seconds.
When the recorder does not work normally after rebooting, contact the
service center.