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DIRECTV HD Receiver Problems
Progress bar freezes during Satellite Data Acquisition
This is normal. The progress bar times out after two minutes. If your screen is still blank for
two minutes after the progress bar times out, follow these steps to restart your receiver:
1) Press the red RESET button behind the access panel door on the front of the
DIRECTV HD Receiver.
2) Wait for program guide information to be acquired.
Wrong picture, blue screen, snow, scrambled picture or black/blank picture
The DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources. If
you don’t see the signal you think you should be seeing, try using these keys to toggle between
the signals.
4 Press the TV/VCR key on the VCR remote or on the VCR’s front panel.
4 Press the TV INPUT key on the remote control.
Any of the above actions switches the source of the video signal from satellite signals to the
antenna or cable signal, and vice versa. If problems persist, turn off all equipment that is
connected to your TV, wait a few minutes, then turn the DIRECTV HD Receiver back on.
It is also possible your DIRECTV HD Receiver is not configured properly for your HDTV.
Press the FORMAT key on your remote or the RESOLUTION key on the receiver front
panel to cycle through the available resolutions. The RESOLUTION key cycles through all
resolutions, including Native. The FORMAT key cycles only through resolutions you’ve set
in the Settings screen, and it also cycles through screen formats (letterbox, pillar box, zoom,
etc.) based upon the Aspect Ratio you set in the Settings screen (4:3 or 16:9).
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